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I am a Managing Partner with Fortune Management, the nation’s leading practice management organization. I created this podcast because I am passionate about the business of dentistry, personal and professional development, and enjoy open discussions, debates, and dialogue regarding the future of the dental industry, technology, and most of all, coaching. I hope to contribute as much as I learn!
Episodes

Tuesday Oct 05, 2021
Startups, Group Practices & Technology
Tuesday Oct 05, 2021
Tuesday Oct 05, 2021
Knowing that most patients dread their visits, Dr. Daniel became inspired to change the way he practiced dentistry. Three years ago Dr. Daniel Bird and his wife took a leap of faith and started up their own dental practice. With a lot of patience and hard work, the married duo successfully turned their vision into a reality. Today, the Birds have several Crosstown Dental Group locations that provide convenient and affordable dental care to patients all over Memphis.
When it comes to traditional dentistry, there were many aspects that the Birds felt needed to change but the most important issue to them was accessibility. Rather than the standard office setup, with a waiting room, and busy receptionist, Dr. Daniel and his wife have implemented a system that excludes the waiting room altogether. The Birds believe that this philosophy allows them to accomplish their main goal of providing 1-hr dentistry.
In many ways, it would have been easier to acquire an existing practice, but the Birds knew they had ideas that would revolutionize dentistry. Despite his 15 years of experience, the banks were initially denying him funding. Instead of giving up on his vision, Dr. Bird went the extra mile to get both the bank and his community on board. His relentless passion for his vision has given him the opportunity to expand his business from one practice to another. Together, the Birds plan to continue expanding deeper into Memphis.
Tune into this week's episode of 21st Century Dentistry to hear how Dr. Daniel Bird has blown the doors off of conventional dentistry. Learn more about the realities of start-ups, the differences between private and group practices, and why investing in advanced technology is worth every penny.
Quotes
• “The whole point of our practice is not making people wait, being efficient, and valuing people's time.” (07:32-07:41)
• “People want to feel like they're important, can have input, and aren't just being micromanaged all day long.” (22:52-23:00)
• “We designed and built our practice to do exactly what we wanted it to do.” (29:39-29:43)
• “We started up with no people three years ago now, we’ve got five hygienists.” (43:11-43:15)
Links:
Find Dr. Bird at https://crosstowndentist.com
Connect with Jon Harris on Facebook:
https://www.facebook.com/jon.harris.39545
https://www.facebook.com/fortunemgmtmidsouth
https://www.facebook.com/fortunemgmtgeorgia
Follow Jon on Instagram:
@jonharris_
@21stcenturydentistry
Podcast production and show notes provided by HiveCast.fm
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